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WORX.OF.I / PROJECT 01

Usability Testings.

Usability insights that matter.

Usability testing project

01 / THE APPROACH

Turning usability insights into confident decisions.

Usability testing and expert reviews help validate new apps and features against user needs and business goals. The work combines observation, structured review, and clear prioritization so teams can improve the experience with confidence.

02 / OBJECTIVES & KPIs

Usability KPIs

Task success rate
Error rate
Time on task
User satisfaction

Business KPIs

Conversion rate
Engagement metrics
Feature adoption
Retention signals

03 / KEY RESPONSIBILITIES

01

Assemble a team of usability experts, UX designers, or domain specialists.

02

Review the app or feature.

03

Collect feedback.

04

Integrate insights and prioritize changes.

05

Develop user flows.

04 / FINDINGS & FLOWS

From evidence to action.

Initial configuration user flows
01 / Initial configuration user flows
Initial configuration user flows
02 / Initial configuration user flows
PCB testing user flows
03 / PCB testing user flows
PCB testing user flows
04 / PCB testing user flows
UX review findings
05 / UX review findings
PCB testing review
06 / PCB testing review
UX findings
07 / UX findings
UX findings
08 / UX findings
Expert review findings
09 / Expert review findings
Expert review findings
010 / Expert review findings

05 / THE COLLABORATION

Clear findings. Better product decisions.

All expert review sessions were completed in collaboration with Carlo Bagnato, creating a shared understanding of what to improve next.